Question 1

What if I can’t find a time that works for me?

Accepted Answer

Don’t worry, we’ll be sure to accommodate your busy schedule!

Simply leave a note while booking your pups appointment, with dates, and times that work best for you, and we’ll do our best to respond, and schedule your pups appointment promptly!

Question 2

How long does a grooming session take?

Accepted Answer

To make grooming as enjoyable as possible, pets are typically at our salon for 3-4 hours giving them just enough time to socialize, play around with the other dogs, relax and get the exact haircut & spa day they deserve.

Question 3

Does my dog need to be vaccinated?

Accepted Answer

To ensure your dogs, and everyone else's safety, we require all pets to be up to date on their  rabies vaccine.
However, for your convenience we do not require this information to book an appointment.

Question 4

Do you offer consistent scheduling?

Accepted Answer

Absolutely! We put all pets on a rotational schedule, based on your availability, and their unique needs! 
This way your pup can build a connection with their favorite groomer, and you can have confidence knowing your pup is always lookin & feeling their best!

Question 5

How do you care for nervous or anxious dogs?

Accepted Answer

Luckily, this issue is sometimes naturally solved by our cage free, stress free, and loving environment.

However in some cases, we’ll adjust the entire grooming process for their needs, usually by giving them more playtime, or playing with and comforting them between steps, while being extremely patient.
And in the most severe cases, we offer our rehabilitation program to show them grooming doesn’t have to be scary or stressful!

Question 6

How do you take care of senior dogs?

Accepted Answer

The reason why we’re Madison's go-to choice for thousands of senior pups, is because of our process specifically tailored to create a comfortable environment for seniors as they age!

During the process, we go at their pace, ensuring they’re stress free, and comfortable, and between each step, we allow seniors to rest, and sleep on a warm blanket, under warm lighting.
Too much? Maybe… But this is why our seniors love coming to us!

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Serenity Pet Spa West

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Serenity Pet Spa West

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Serenity Pet Spa West

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Serenity Pet Spa Middleton

Frequently Asked Booking Questions

What if I can’t find a time that works for me?

How long does a grooming session take?

Does my dog need to be vaccinated?

Do you offer consistent scheduling?

How do you care for nervous or anxious dogs?

How do you take care of senior dogs?

Book Serenity Pet Spa West

Book Serenity Pet Spa East

Book Serenity Pet Spa West

Book Serenity Pet Spa West

Book Serenity Pet Spa Middleton

Frequently Asked Booking Questions

What if I can’t find a time that works for me?

How long does a grooming session take?

Does my dog need to be vaccinated?

Do you offer consistent scheduling?

How do you care for nervous or anxious dogs?

How do you take care of senior dogs?

Book
Serenity Pet Spa West

Book
Serenity Pet Spa East

Book
Serenity Pet Spa West

Book
Serenity Pet Spa West

Book
Serenity Pet Spa Middleton